FAQs

 

Can you advise me on uses of different homeopathic remedies?

Unfortunately, we are unable to give full therapeutic uses for these remedies, due to homeopathy regulations, but many books are available on the subject.

What methods of payments do you take?

We accept all types of payment including Visa, Amex, Mastercard. All customers have the option of payment via Shopify payments, Google Pay, and Apple Pay. 

How much is postage?

Postage is FREE in the UK.

International orders are welcome and have specific postage prices depending on the destination.

How long will it take to receive my order?

All orders are posted via 2nd class delivery so that product reaches you as fresh as possible. Please allow up to 4 working days for delivery.

Please note the Natureshealthandbeauty will not be held responsible for any delay in postage caused by Royal Mail. On very rare occasions Royal Mail 2nd Class may take up to 15 days to be delivered (as set out in their terms and conditions). There are no refunds available for delayed delivery of orders.

What is the returns policy?

If an order is not usable ie. it gets damaged in transit you can return the order back and will be refunded the full price paid. Orders that are returned to us due to customers not claiming parcels sent via recorded delivery option will have to repurchase them.

All unwanted orders must be reported with 14 days of purchase, and returned to us in their original condition at the buyers cost. Upon receipt, a refund will be applied.